Inbox avalanche

Press Go and 120 support messages pour in. Each one is read and flung into its bin the moment it is decided, and the ones that need a person get pulled aside.

Customer supportstarting up

0 decisions in 0 ms

Try this: Press Go and watch the counters climb. Then hover or tap any envelope in a bin to see what it said and how sure the sort was.

messages sorted0of 120

decisions / second0two per message

avg per message0ms

sent to a person0

Starting up...

Account0

Billing0

Delivery0

Refund0

Technical0

Needs a person0

Every envelope is a live decision made in this tab the moment it arrives: which of the five topics it is about, and whether a person needs to step in. The next message is only read once the previous answer lands, so the speed you see is the real speed. Some of the messages are two short ones stuck together, which makes for a few tricky sorts.